Contact Us

Have a question, found a bug, or want to give feedback? We read every message and aim to respond within 1–2 business days.

Email us

Send your message to: [email protected]

Include as much detail as possible — browser, device, and a description of what you were trying to do. Screenshots are always helpful.

Bug reports

If the puzzle builder fails to generate a grid or export fails, please include your word list so we can reproduce it.

Feature requests

Tell us what would make the tool more useful for your classroom or workflow. We prioritize based on teacher feedback.

Billing questions

For subscription or payment issues, include the email address on your account so we can look up your details quickly.

Privacy requests

To request deletion of your account data or exercise your privacy rights, see our Privacy Policy and email us.

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